EXCHANGE & RETURNS

We want you to feel comfortable and confident when shopping at talagold.ae,

That’s why we offer a 7 day exchange policy.

If for any reason you’re not satisfied with your purchase, you may exchange the unused item in its original condition as long as you contact us within 7 days from the delivery date.

Return & Exchange Conditions

• Items returned without Authenticity Certificate and Original Box will not be accepted.
  
  
• The time frame for return & exchange must not exceed 7 days from when the original order was received.
  
  
• All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
  
  
• For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted
  
  
• Items that were worn, or sent to you as Replacement/Exchange are not replaceable.
  
  
• Light weight items (less than 180 dirhams) is not eligible for exchange, return or refund. 
  
  
• Offers items like: Buy 1 Get 1, Buy 1 Get Silver Free, Any special promotion products are also not eligible for exchange, return or refund.